Vocational School

Our Mission:

As the Department of Banking and Insurance, our mission is to provide students with effective education in the financial services sector, nurturing professionals who are ethically driven, analytically capable, innovative, and customer-oriented. By combining an academic foundation that aligns with industry requirements and practical application, our aim is to support students in building successful careers in the business world.

Our Vision:

As the Department of Banking and Insurance, our vision is to cultivate students as competitive individuals in the global financial services sector, creating an impact that shapes the developments in the industry. By continuously updating our program with innovative approaches, we aim to prepare our students not only for today’s needs but also for the financial trends of the future.

Advisory Board Member Name and Surname Institution
Yusuf Volkan SAĞIROĞLU Mapfre Insurance Southern Anatolia Regional Manager
Hafize ERDOĞAN Insurance Agency Manager
Erhan ÖZMUCUR BNP Paribas Leasing Regional Sales Manager
Serkan YURTÇU Ak Insurance Çukurova and Central Anatolia Regional Manager

 

 General Information

Program Description

Foundation & Recognition

Cag University Higher Vocational School is founded  with the objective of training well qualified intermediate managers needed to perform a particular job in private and public business organizations.

Official Gazette: 09.07.1997, No.(R): 23050

Banking & Insurance Program aims to provide its students with the fundamentals and techniques of banking & insurance based on theoretical and applied information.

Certified by Higher Education Council: 05.05.2008/011425

Qualification Awarded

The students who have succesfully completed the program will be awarded with a Associate's Degree in Banking and Insurance.

Level Of Qualification

Short Cycle Degree Program on Banking and Insurance.

Specific Admission Requirements

Students who have started studies in other domestic or international universities may apply for admission according to Regulations of Council of Higher Education and Çağ University. 
See for details information about Çağ > Admission Requirements

Specific Arrangements For Recognition Of  Prior Learning (Formal, Non-Formal And İnformal)

Students who have studied at other Universities may transfer Çağ University Vocational School Programmes after the completion of first semester. Exemption is given for any other courses which have been taken with passing grades and same content from other universities.

Qualification Requirements And Regulations

A student is required to have a minimum CGPA of 2.00/4.00, no failing grades and total 120 ECTS credits.

Profile Of The Programme

Banking and Insurance Program is designed to equip the students with both theoretical and practical knowledge of the rapidly changing finance world as qualifiedintermediate staff members needed to perform a particular job in banking & insurance  sector.

Occupational Profiles Of Graduates With Examples

Graduated students have opportunity to work in banking & insurance institutions or in finance departments of  business organizations as intermediate staff members  or start their own small insurance agencies. Most of them work in their family corporations and the others work in a wide range of business organizations in banking & insurance sector.

Access To Further Studies

Students may apply to undergraduate (first cycle) programs.

Examination Regulations, Assessment And Grading

The examination regulations are specified for each course. However, generally, there is 1 Midterm Exam and 1 Final Exam for each course. See the exam regulations, assessment and grading of each course in the Course Structure Diagram for details.

Graduation Requirements

The graduation requirements for the Program of Banking & Insurance are as same as the general qualification requirements and regulations of Çağ University. There is no additional requirement to secure the Associate's Degree provided that the students have passed all the courses in the curriculum with at least a DD grade, had a cumulative gross point average of at least 2.00 out of 4.00,and total 120 ECTS credits.

Mode of Study

Full Time

Programme Language

Turkish

Program Director

 Lect. Dilara DEMİREZ

dilarademirez@cag.edu.tr  
Tel: +90 324 6514800 
Fax: +90 324 6514811

ECTS & Erasmus Coordinator

Prof.Dr. Eda YAŞA ÖZELTÜRKAY 
edayasa@cag.edu.tr 
Tel: +90 324 6514800 
Fax: +90 324 6514811

First Year, First Semester
Code Course Type Credit ECTS
MUH-101 Specialized Field Courses Compulsory 2-0-2 06
IKT-103 Economics Supplementary Courses Compulsory 3-0-3 06
TRK-103 Turkish I Supplementary Courses Compulsory 2-0-2 03
ING-105 English Language Skills I Department Elective Courses Compulsory 3-0-3 06
ISL-107 Business Management Supplementary Courses Compulsory 3-0-3 06
MAT-143 Mathematics Supplementary Courses Compulsory 2-0-2 05
Total Credit 15 32
First Year, Second Semester
Code Course Type Credit ECTS
BLG-101 Digital Literacy Supplementary Courses Compulsory 2-0-2 05
MUH-102 Supplementary Courses Compulsory 2-0-2 07
BNK-104 Specialized Field Courses Compulsory 3-0-3 09
TRK-104 Turkish II Supplementary Courses Compulsory 2-0-2 03
ING-106 English Language Skills II Supplementary Courses Compulsory 3-0-3 06
Total Credit 12 30
Second Year, Third Semester
Code Course Type Credit ECTS
HUK-203 Introduction to Law Specialized Field Courses Compulsory 2-0-2 05
TAR-203 Atatürk’s Principles and History of Reforms I Supplementary Courses Compulsory 2-0-2 03
BNK-205 Specialized Field Courses Compulsory 3-0-3 08
SIG-205 Specialized Field Courses Compulsory 3-0-3 08
ING-207 Vocational English I Supplementary Courses Compulsory 3-0-3 06
Total Credit 13 30
Second Year, Fourth Semester
Code Course Type Credit ECTS
BSH-202 Specialized Field Courses Compulsory 3-0-3 05
TAR-204 Atatürk’s Principles and History of Reforms II Supplementary Courses Compulsory 2-0-2 03
ING-208 Vocational English II Supplementary Courses Compulsory 3-0-3 06
BNK-212 Graduation Project Specialized Field Courses Compulsory 3-0-3 06
BNK-214 Specialized Field Courses Compulsory 3-0-3 06
BNK-218 Department Elective Courses Elective 2-0-2 05
ISL-218 Entrepreneurship and Leadership Department Elective Courses Elective 2-0-2 05
BNK-220 Department Elective Courses Elective 2-0-2 05
ISL-220 Social Responsibility and Business Ethics Department Elective Courses Elective 2-0-2 05
MIY-220 Department Elective Courses Elective 2-0-2 05
BNK-222 Department Elective Courses Elective 2-0-2 05
BNK-224 Department Elective Courses Elective 2-0-2 05
BNK-226 Department Elective Courses Elective 2-0-2 05
Total Credit 30 66

MUH-101 Accounting Principles

The Accounting Principles course, which covers the general framework of accounting, introduces the function of accounting, its users, and accounting organizations. Main topics include the purpose of financial statements, double-entry bookkeeping, accounting principles, the accounting process, accounts, current assets, fixed assets, liabilities, and equity, as well as methods of calculating income.

IKT-103 General Economics

The purpose of the General Economics course is to help students make daily economic decisions, to equip them with the basic economic knowledge necessary for professional success, and to provide them with the economics knowledge that will help understand social and global events. The main topics covered are basic concepts of economics and economic systems, price theory and price formation, consumption and production theories, market types and firm equilibrium analysis, factor prices, and general equilibrium.

TRK-103 Turkish I

The Turkish I course covers the definition and characteristics of language, the relationship between language and culture, classification of languages, the place of Turkish among world languages, the historical development of the Turkish language, Turkish language in Turkey, phonology and phonological events in Turkish, spelling rules, punctuation marks, and rules for writing communications. Rhetoric, spelling rules, punctuation marks, and composition are taught both theoretically and practically to ensure that emotions and thoughts are expressed in a suitable and harmonious manner.

ING-105 English Language Skills I

ISL-107 Business Management

The course focuses on examining business management processes within the framework of a company's basic functions and management. It involves strategic approaches for reviewing the business environment and contemporary business management trends.

MAT-143 Mathematics

The Mathematics course essentially covers arithmetic operations leading to solution sets. Throughout the course, students gain the necessary mathematical knowledge and skills to understand mathematical concepts and systems, use them in daily life and other fields, and pursue advanced education in any area. Topics covered include sets of numbers, analytic approaches, algorithmic operations step-by-step, and the applications of consecutive, prime, rational, exponential, and radical numbers, factorial, base arithmetic, functions, and logarithms.

BLG-101 Digital Literacy

The course aims to equip students with the basic skills required to be considered "digitally literate." Various applications are conducted to ensure students acquire these skills and can apply them in their daily lives. The course includes training in basic computer usage, covering topics such as computer hardware, software, MS Office programs, operating systems, web browsers, popular websites, and other useful applications. The aim is to ensure that the knowledge conveyed through practical applications can be assessed in real life.

MUH-102 Financial Accounting

The Financial Accounting course focuses on how companies prepare financial statements. Students are guided to apply accounting rules and principles, similar to how professionals in the field do, in order to obtain financial statements. After preparing the financial statements, students are generally directed towards making evaluations.

BNK-104 Money and Banking

The Money and Banking course aims to help students understand the functioning of financial markets and the role and importance of banking within those markets. The course covers the development of banking in Turkey and worldwide, as well as the ability to understand and interpret published writings and developments regarding money and finance. Topics include the role of banks in the financial system, the functions of money, money supply, money multiplier, inflation, interest rates, monetary theory, monetary policy, monetary transmission mechanism, banking system, and the structure and duties of the Central Bank of the Republic of Turkey.

TRK-104 Turkish II

ING-106 English Language Skills II

HUK-203 Introduction to Law

The Introduction to Law course is designed to familiarize students with legal concepts and legal thinking. Basic topics include the rules of law, the purpose of these rules, rights, types of rights holders, how rights are acquired, used, protected, and lost, the enforcement of legal rules, the distinction between public and private law, the sources of positive law, and the application of laws. The aim is to help students learn the basic concepts of law and develop legal thinking skills.

TAR-203 Atatürk's Principles and Revolution History I

In the Atatürk's Principles and Revolution History I course, students learn about the strategy of the Turkish Revolution, the collapse of the Ottoman Empire, and the factors that led to the Turkish Revolution. Topics covered include the reform movements in the 19th century Ottoman Empire, internal and external events during the dissolution of the Ottoman Empire, ideological movements in the late Ottoman period, World War I, the signing of the Armistice of Mudros, occupation, reactions, societies, the first steps of national resistance, and organizational efforts through congresses.

BNK-205 Basic Banking Services

The Basic Banking Services course aims to provide students with knowledge about the place of the banking sector in the economy and its service functions. It includes recognition of basic banking products and services, financial instruments used by banks, banking terminology, and documents used in banking services. Topics covered include deposit and credit transactions, banking operations based on commercial papers, money transfer and payment systems, custody services, investment advisory services, financial investment and brokerage services, electronic banking and bank cards, foreign trade and insurance-related banking operations.

SIG-205 Basic Insurance Operations

The Basic Insurance Operations course introduces fundamental insurance concepts and provides necessary information about the operation and business of the insurance sector in Turkey and worldwide. Topics covered include the relationship between risk and uncertainty and insurance, types and general principles of insurance, basic insurance concepts, premium calculations, reinsurance operations, and the functioning of the insurance system and branches of insurance.

ING-207 Professional English I

BSH-202 Banking and Insurance Law

The Banking and Insurance Law course focuses on the fundamental principles of banking and insurance law. Topics covered include the structure, types, and contents of legal regulations related to banking and insurance, such as laws, regulations, and legislation, along with necessary legal frameworks for further research.

TAR-204 Atatürk's Principles and Revolution History II

In the Atatürk's Principles and Revolution History II course, the reasons for the failure of reforms in the late Ottoman Empire and their effects on Atatürk's reforms are explained with examples. Ideologies put forward to save the state in the last period of the Ottoman Empire, such as Turkish nationalism, Islamism, Ottomanism, Westernism, and socialism, are introduced. The course also covers the Turkish War of Independence and its leadership by Mustafa Kemal to end occupations and establish a state based on national-popular sovereignty.

ING-208 Professional English II

BNK-212 Graduation Project

The Graduation Project involves a detailed examination of banking and insurance activities within banks and insurance companies, researching the legal, financial, and reporting infrastructure of banking and insurance activities. Students are expected to apply financial analysis techniques and present their findings through written and oral presentations in line with teamwork principles.

BNK-214 Banking and Insurance Practices

The Banking and Insurance Practices course introduces the basic applications of banking, including types of banking, banking operations, and the bank balance sheet. Topics like time value of money, deposit interest calculation, credit installments, future value, and present value calculations are taught practically using Excel. The course also introduces elementary and life insurance, premium calculations, and invites industry experts for up-to-date sector insights.

BNK-218 Financial Services and Digitization

The Financial Services and Digitization course covers topics such as types of financial services, digital transformation in finance, information security in finance, digital money, crypto assets, blockchain, the impact of digitization in banking and insurance, Fintech and InsurTech, digital payment systems, digital banking, open banking, and the risks and opportunities created by digitization in the financial sector.

ISL-218 Entrepreneurship and Leadership

This course introduces basic concepts related to entrepreneurship and leadership, including the definition, characteristics, and types of entrepreneurship, leadership theories, skills, and the roles of leaders as entrepreneurs. Topics include modern/contemporary entrepreneurship, the entrepreneurship ecosystem, the importance of leadership, and innovative strategies.

BNK-220 Professional Internship

The Professional Internship course aims to develop the ability to work both independently and in collaboration with others, integrate theoretical knowledge of banking and insurance, and perform tasks in a work environment. During the internship, students will actively participate in the daily operations of financial institutions and insurance companies.

ISL-220 Social Responsibility and Business Ethics

The course on Social Responsibility and Business Ethics covers the fundamental concepts of social responsibility and business ethics. Topics include the concept, approaches, and models of social responsibility, the historical development of business ethics, ethical, moral, and voluntary responsibilities in businesses, and strategies for creating social responsibility projects.

BLG-101 - Digital Literacy

The course aims to remind students of and use well-known, everyday expressions and very basic phrases that aim to meet students' concrete needs, and also to enable students to answer questions that include personal details such as the things they own, the people they know, where they live, ask questions, introduce themselves and other people, and ultimately to communicate slowly and clearly with the other person.


MUH-101 -

MUH-102 -

IKT-103 - Economics

The course focuses on the definition and scope of economics, the common economic problems of societies, how market mechanism solves these problems, market failures and what does the state make to remedy these failures, suply and demand, cost, GDP, employment, macroeconomic issues.


TRK-103 - Turkish I

This course covers the definition and characteristics of language, the relationship between language and culture, classification of languages and the place of Turkish among world languages, the historical development of the Turkish language, Turkey Turkish, phonetics, and phonological processes in Turkish, spelling rules, punctuation marks, and writing conventions. Rhetoric and composition rules are also taught both theoretically and practically to ensure the appropriate and coherent expression of ideas and emotions.


BNK-104 -

TRK-104 - Turkish II

This course focuses on the simplification process of Turkish, phonological changes, structural features, spelling and punctuation rules, and the characteristics of written and oral expression. It also aims to equip students with the skills necessary to write formal petitions through instruction on relevant conventions.


ING-105 - English Language Skills I

This course aims to motivate students through engaging and relevant reading texts while providing examples of target grammar and vocabulary. Grammar is emphasized through active participation in the learning process. Selected texts serve as the basis for tasks focusing on both content and form. Vocabulary is developed through usage-based exercises. Listening, speaking, and reading skills are enhanced through introductory texts, while writing skills are improved by providing students with opportunities to control the language and create various types of written texts.


ING-106 - English Language Skills II

ISL-107 - Business Management

This course focuses on the fundamental principles and historical development of business management, including planning, organizing, directing, and controlling. Topics such as strategic management and the development and application of management science at national and international levels are examined.


MAT-143 - Mathematics

This course aims to develop students’ analytical thinking skills, enhance understanding of mathematical formulas, promote mental arithmetic and estimation skills, and foster inductive and deductive reasoning. Students are encouraged to approach real-life business problems from multiple perspectives.


BSH-202 -

HUK-203 - Introduction to Law

The course examines the function of law in society, compares legal rules with religious, customary, and moral norms, and addresses public-private law distinctions. It covers legal relations and rights, types of rights, right holders and subjects, acquisition and loss of rights, legal acts and transactions, and methods of protecting rights.


TAR-203 - Atatürk’s Principles and History of Reforms I

This course analyzes the reasons for the failure of reforms in the late Ottoman Empire and their influence on Atatürk’s reforms. It introduces ideologies such as Turkism, Islamism, Ottomanism, Westernism, and Socialism. The course also examines the War of Independence led by Mustafa Kemal as a process to end occupations and establish a nation-state based on national sovereignty.


TAR-204 - Atatürk’s Principles and History of Reforms II

This course is a continuation of HIS-203, reinforcing knowledge about the failures of late Ottoman reforms and their effects on Atatürk’s transformations. The course continues to explore national ideologies and the role of Mustafa Kemal Atatürk in leading the War of Independence and establishing the Turkish Republic.


BNK-205 -

SIG-205 -

ING-207 - Vocational English I

ING-208 - Vocational English II

BNK-212 - Graduation Project

BNK-214 -

BNK-218 -

ISL-218 - Entrepreneurship and Leadership

This course focuses on concepts of entrepreneurship, characteristics of entrepreneurs, success factors in entrepreneurship, and leadership roles and skills. It includes developing a business idea and preparing a business plan based on case studies and success stories. The course also provides information on entrepreneurship support mechanisms such as KOSGEB and TÜBİTAK and enables students to obtain a certificate in entrepreneurship.


BNK-220 -

ISL-220 - Social Responsibility and Business Ethics

The theoretical part of the course addresses the conceptual and historical background of business ethics and social responsibility. The practical part involves preparing a sample social responsibility project.


MIY-220 -

BNK-222 -

BNK-224 -

BNK-226 -

Code

Course Name

PO1

PO2

PO3

PO4

PO5

PO6

PO7

First Year, First Semester

MUH-101

Accounting Principles

x

-

-

-

-

x

-

IKT-103

General Economics

x

-

x

x

-

x

-

TRK-103

Turkish I

-

-

-

x

x

x

x

ING-105

English Language Skills I

-

-

-

-

x

x

-

ISL-107

Business Management

x

x

x

-

x

x

x

MAT-143

Mathematics

-

-

-

-

x

x

-

First Year, Second Semester

BLG-101

Digital Literacy

-

-

x

x

-

x

-

MUH-102

Financial Accounting

x

-

-

-

-

x

-

BNK-104

Money and Banking

x

x

x

x

x

x

x

TRK-104

Turkish II

-

-

-

x

x

x

x

ING-106

English Language Skills II

-

-

-

-

x

x

-

Second Year, First Semester

HUK-203

Introduction to Law

x

x

x

x

x

-

-

TAR-203

Atatürk's Principles and History of Revolution I

-

-

-

-

-

-

x

BNK-205

Basic Banking Services

x

x

x

x

x

x

x

SIG-205

Basic Insurance Operations

x

x

x

x

x

x

x

ING-207

Professional English I

-

-

-

-

x

x

-

Second Year, Second Semester

BSH-202

Banking and Insurance Law

x

x

x

x

x

x

x

TAR-204

Atatürk's Principles and History of Revolution II

-

-

-

-

-

-

x

ING-208

Professional English II

-

-

-

-

x

x

-

BNK-212

Final Project

x

x

x

x

x

x

x

BNK-214

Banking and Insurance Applications

x

x

x

x

x

x

x

Number of Courses Related to Program Outcomes

11

8

10

11

15

18

11

Percentage of Courses Related to Program Outcomes       

%52,38

%38,09

%47,61

%52,38

%71,42

%85,71

%52,38

 

Elective Courses

Code

Course Name

PO1

PO2

PO3

PO4

PO5

PO6

PO7

BNK-218

Financial Services and Digitalization

-

x

x

x

x

x

x

ISL-218

Entrepreneurship and Leadership

-

x

x

x

x

x

-

ISL-220

Social Responsibility and Business Ethics

-

x

x

x

x

x

-

BNK-220

Professional Internship

-

x

x

x

x

x

x

                                                             

Numerical Relationship Table of Program Outcomes & Courses

Code

Course Name

PO1

PO2

PO3

PO4

PO5

PO6

PO7

First Year, First Semester

MUH-101

Accounting Principles

5

-

-

-

-

4

-

IKT-103

General Economics

5

-

4

4

-

4

-

TRK-103

Turkish I

-

-

-

3

3

4

5

ING-105

English Language Skills I

-

-

-

-

5

5

-

ISL-107

Business Management

5

5

4

-

5

5

5

MAT-143

Mathematics

-

-

-

-

5

5

-

First Year, Second Semester

BLG-101

Digital Literacy

-

-

5

5

-

5

-

MUH-102

Financial Accounting

5

-

-

-

-

4

-

BNK-104

Money and Banking

5

5

4

5

4

5

4

TRK-104

Turkish II

-

-

-

3

3

4

5

ING-106

English Language Skills II

-

-

-

-

5

5

-

Second Year, First Semester

HUK-203

Introduction to Law

5

4

4

4

5

-

-

TAR-203

Atatürk's Principles and History of the Revolution I

-

-

-

-

-

-

5

BNK-205

Basic Banking Services

5

5

4

5

4

4

4

SIG-205

Fundamental Insurance Transactions

5

5

4

5

4

4

4

ING-207

Professional English I

-

-

-

-

5

5

-

Second Year, Second Semester

BSH-202

Banking and Insurance Law

5

5

5

5

4

4

5

TAR-204

Atatürk's Principles and History of the Revolution II

-

-

-

-

-

-

x

ING-208

Professional English II

-

-

-

-

5

5

-

BNK-212

Graduation Project

4

5

5

5

5

4

4

BNK-214

Banking and Insurance Applications

5

5

4

4

5

5

5

The Weight of Program Outcomes

54

39

43

48

67

81

46

Relationship Level: 0: No relationship; 5: Highest relationship level

-

-

-

-

-

-

-

Elective Courses

Code

Course Name

PO1

PO2

PO3

PO4

PO5

PO6

PO7

BNK-218

Financial Services and Digitalization

-

5

4

4

5

5

4

ISL-218

Entrepreneurship and Leadership

-

4

5

4

4

5

-

ISL-220

Social Responsibility and Business Ethics

-

4

5

4

4

5

-

BNK-220

Professional Internship

-

5

5

5

5

5

4

Turkey Qualifications Framework & Program Outcomes & Course Relationships Table

Turkish Higher Education Qualifications Framework

 

Program Learning Outcomes (PLOs)

Program Learning Outcomes (PLOs)

1

2

3

4

5

6

7

INFORMATİON

Theoretical & Factual

Lists the fundamental concepts used in banking and insurance.

 

Possesses basic knowledge of the finance field.

x

  1. Students will be able to recognize fundamental and related theoretical and practical knowledge related to financial management, such as courses in business, economics, law, mathematics, statistics, accounting, and finance.
  2. Students will be able to use fundamental and related knowledge in banking and insurance.
  3. Students will be able to propose creative and innovative solutions to potential problems using basic and technical scientific background, establish partnerships with stakeholders, form teams when necessary, and take responsibility.
  4. Students will learn how to access and research information related to banking and insurance, develop skills to apply them in real life, and will be able to select, interpret, and use existing data.
  5. Students will be able to present verbal and written information related to banking and insurance to their colleagues at the specified level.
  6. Students will be able to follow information and data from public, private, and media sources.
  7. Students will be able to rely on and act in accordance with social, scientific, cultural, and ethical values and criteria in the processes of obtaining, using, applying, and disseminating data related to banking and insurance.

BECERİLER

Cognitive & Applied

Applies the knowledge acquired about basic financial concepts and the banking and insurance sector in social science contexts.

 

Examines, interprets, and evaluates banking and insurance contracts at a basic level.

 

Acquires the skills necessary to apply the fundamental knowledge that meets requirements in the banking and insurance field.

x

x

COMPETENCES

Ability to Work Independently & Assume Responsibility

Independently carries out a basic‑level task related to the banking and insurance field.

 

Organizes development activities for employees under their supervision within a project framework.

x

Learning Competence

Critically evaluates the knowledge and skills related to the basic concepts of banking and insurance.

 

Directs their further studies toward undergraduate programs in Business Administration, Economics, International Finance, International Trade, or professional services in banking and insurance.

 

Gains an awareness of lifelong learning.

x

x

x

Communication & Social Competence

Expresses ideas in written and oral form at the level of basic knowledge and skills related to the fundamental concepts and issues of finance.

Shares thoughts on fundamental topics related to banking and insurance with both experts and non-experts.

Follows basic financial information and communicates with colleagues using a foreign language at least at the A2 General Level of the Common European Framework of Reference for Languages (CEFR).

Uses computer software and information and communication technologies at least at the Basic Level of the European Computer Driving Licence (ECDL), as required by the field of banking and insurance.

 

 

 

 

Field‑Specific Competence

Acting in accordance with ethical standards and legal regulations in the banking and insurance sectors requires awareness of ethical responsibilities and compliance with legal requirements.

In the field of insurance, the ability to conduct risk analysis and effectively manage risks through insurance policies is essential. In banking, these competencies are also applied in areas such as credit risk.

 

Understanding the importance of providing customer-oriented services in the banking and insurance sectors is key to gaining competence in effective communication, identifying customer needs, and generating solutions to increase customer satisfaction.

 

Following and utilizing financial technologies involves developing the ability to use technological tools such as online banking systems and digital insurance platforms.

x

x

x

x

x

x

x

What is the Turkish Qualifications Framework (TQF)?

A qualification refers to all officially recognized documents that confirm an individual has achieved specific competencies as evaluated and validated by responsible authorities. For a document to be considered a qualification, it must be issued by an official authority and be obtained through a defined validation process such as an exam, interview, presentation, or similar assessment.

In Türkiye, diplomas awarded to higher education graduates are considered qualifications. Today, all diplomas and certificates are regarded as qualifications.

Modern qualifications are defined through learning outcomes, which describe the knowledge, skills, and competencies an individual is expected to acquire in order to achieve a qualification. Defining qualifications based on outcomes rather than traditional inputs like the duration of education allows for the recognition and validation of non-formal and informal learning in line with the lifelong learning approach.

The Turkish Qualifications Framework (TQF) aims to support the development of new qualifications, improvement of existing ones, recognition of prior learning, establishment of horizontal and vertical progression pathways between qualifications, and international comparability of Turkish qualifications.

Following extensive analysis of policy and strategy documents, consultations with stakeholders, evaluations of the education and training system, labor market needs, and international experiences, a set of core objectives for the TQF has been established.

Designed as a participatory, innovative, and change-oriented framework, the objectives of the TQF are:

  • To establish a clear, consistent, and transparent method for defining, classifying, and comparing qualifications

  • To classify all qualifications developed based on learning outcomes and assured by quality assurance processes according to levels at the national level

  • To continuously improve the qualification system to recognize learning outcomes acquired through prior learning

  • To enable the accumulation, crediting, and transferability of qualifications

  • To facilitate access to qualifications

  • To strengthen the relationship between education and employment

  • To contribute to reducing unemployment by fostering individuals with measurable qualifications and employable skills

  • To ensure effective cooperation among responsible institutions in the development, implementation, and management of the framework, and to enable the participation of all stakeholders, especially the business world and social partners

  • To create the basic criteria for the recognition of foreign qualifications in Türkiye and Turkish qualifications abroad, thereby serving a comparative function.

  • In July 2022, our program was accredited by the International Accreditation Council for Business Education (IACBE). The candidacy process for IACBE membership was completed in July 2022, and our program was granted full accreditation status. During this process, as outlined in the Outcomes Assessment Plan, assessments were carried out in two main areas: Assessment of Student Learning and Operational Effectiveness. Both direct and indirect measurement methods are used in the evaluation of student learning.

  • Our students are encouraged to apply to the National Internship Program. Within this scope, students who have applied to the program have had the opportunity to complete internships in various institutions, allowing them to gain firsthand insight into the dynamics of the professional world. Additionally, members of our Advisory Board provide guidance to enhance internship opportunities for our students.

  • As a corporate member of the Financial Literacy and Access Association (FO-DER), we actively support efforts aimed at raising awareness and improving the financial literacy levels of our students. We are pleased to collaborate on initiatives to promote financial literacy across society and to enhance students’ effective access to financial services.